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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Raja Moorthy

February 7, 2023

5  out of  5 rating by Raja Moorthy
"Jay and team are extraordinary. They went above and beyond as our advocate in a difficult situation. You are in great hands with Jay."

Peter Bluford

February 2, 2023

5  out of  5 rating by Peter Bluford
"Helpful in a crunch! Peter Bluford"

Stephanie Swanson

February 1, 2023

5  out of  5 rating by Stephanie Swanson
"Jay is a great agent and is very patient with all my questions. I love that Jay Scott State Farm plants trees to give back to the community!"

Diana Treadway

January 27, 2023

5  out of  5 rating by Diana Treadway
"Immediate and attentive service. This office is staffed by fine professionals ."

Frank Kao

January 20, 2023

5  out of  5 rating by Frank Kao
"Great follow up effort by the parties involved to clarify communication to prevent any misunderstandings."

James Eaves

January 10, 2023

5  out of  5 rating by James Eaves
"Years of great service and helpful advice. Friendly and always professional."

Sarah Peterson

January 3, 2023

5  out of  5 rating by Sarah Peterson
"Super thorough help!!!"

Rebecca Newburn

December 28, 2022

5  out of  5 rating by Rebecca Newburn
"Jay and his team were super helpful in helping my navigate my claim."

Justin Thewlis

December 26, 2022

5  out of  5 rating by Justin Thewlis
"Jay and Liz are great. Very helpful and friendly."

Zepeng Yao

December 15, 2022

5  out of  5 rating by Zepeng Yao
"Jay is super helpful, always!"

William Coale

December 15, 2022

5  out of  5 rating by William Coale
"Always great service!!!"

Clayton Douglas

November 22, 2022

5  out of  5 rating by Clayton Douglas
"Been with Jay and Joanna for some time now...great rates and prompt service. Im not gonna say that them planting a hundred trees for me writing this review was the only reason I did it, but it sure didnt hurt. Now go forth and make a forest!!!!"

Martin Goodman

November 18, 2022

5  out of  5 rating by Martin Goodman
"I continue to have very good experiences with this provider of State Farm Insurance coverage for my autos and home."

Billy Williams

November 16, 2022

5  out of  5 rating by Billy Williams
"Excellent customer service"

Carol Gillespie

November 7, 2022

5  out of  5 rating by Carol Gillespie
"Responsive and easy to work with. Good prices as well."

Stan Bunger

November 1, 2022

5  out of  5 rating by Stan Bunger
"Longtime loyal State Farm customers; Jay and his team are top-notch!"

kelvin curry

October 24, 2022

5  out of  5 rating by kelvin curry
"Jay and the El Cerrito State Farm Team is Outstanding! Unfortunately I had a very difficult claim. Ria was helpful and always available to answer all of my questions. She’s knowledgeable & professional but most importantly Ria is very patient and kind. I highly recommend Jay and his team. They make you feel like Family!"

Rob Elia

October 19, 2022

5  out of  5 rating by Rob Elia
"very helpful and responsive!"

xinming liu

October 5, 2022

5  out of  5 rating by xinming liu
"I claimed a bathroom leaking issue.and got a reply quickly. It made me less more worries.our family appreciate the guys excellent service ."

Brenda Griggs

October 5, 2022

5  out of  5 rating by Brenda Griggs
"My experience with this State Farm agency has been phenomenal! Joanna Smith has spent a great deal of time making sure that my new policy covers my insurance needs. She responds right away to any call or inquiry. I’m so pleased that I don’t have to listen to endless voicemail messages, when you call the agency you get to talk to a real person. I could not ask for a better experience. I would like to update my review. Working with my agent Joanna and with Jay has been amazing! We have just finished the process of starting a homeowners policy with State Farm and I could not be more pleased. We have great coverage now at a really affordable price. It is such a relief to have this insurance at a time when it is difficult to obtain homeowners insurance in California. If you are searching for insurance, please give them a call."

Peter Dycus

October 5, 2022

5  out of  5 rating by Peter Dycus
"Jay and team helped me a lot with a billing problem. Keep up the good work!"

Vincant Williams

October 4, 2022

5  out of  5 rating by Vincant Williams
"Great customer service an easy to work with"

Quinn Steadman

September 27, 2022

5  out of  5 rating by Quinn Steadman
"Met these folks at the Solano Stroll, They got me insured the following week with better coverage than I had before. Stand up team and an asset to the community. Thank you Joanna and staff."

wesley sun

September 22, 2022

5  out of  5 rating by wesley sun
"Alyssa has been pleasant to work with since the beginning. She's responsive, candid, accommodating, and made the whole buying process smooth and easy for me."

Peter Myers

September 20, 2022

5  out of  5 rating by Peter Myers
"Very helpful getting the bureaucracy dealt with for my auto glass claim. Very responsive on the phone, even when State Farm's overall process is a little byzantine."